Privacy Policy

Introduction

Basha ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Personal Information

• Name and email address
• Phone number (optional, for account verification only)
• Profile photo (optional)
• Location data for finding nearby shops

For Barbers

• Professional experience and skills
• CV/Resume documents
• Work history

For Shop Owners

• Business name and address
• Business contact information
• Service offerings and pricing

Phone Number

If you choose to provide your phone number, it is used solely for account verification and fraud prevention. We do not use your phone for marketing, SMS communications, or share it with other users.

Your phone number is encrypted and only a masked version is visible to you in your account settings. You may remove your phone number at any time.

How We Use Your Information

• To provide and maintain our service
• To verify your account and prevent fraud
• To notify you about changes to our service
• To provide customer support
• To gather analysis to improve our service
• To detect, prevent and address technical issues

Email Changes

When you request to change your email address, a verification link is sent to your new email. Your current email remains active until the new one is verified. You can cancel a pending email change at any time.

Data Security

We implement appropriate security measures to protect your personal information. Your data is encrypted in transit and at rest. We regularly review our security practices to ensure your information is protected.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

Account Deletion

You can request deletion of your account through your Account Settings. Deletion requests are reviewed and processed in accordance with GDPR requirements.

When your account is deleted, your personal information (name, email, phone) is permanently removed or anonymized. Booking history may be retained for business records with your identity removed.

A non-reversible cryptographic identifier may be retained solely to prevent fraudulent re-registrations. This identifier cannot be used to recover your original information.

Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.